The following conversation took place during a phone call I received from a nurse at my neurologists office:
Nurse: I'm just calling to let you know we have the results of your MRI.
Me: Oh, good.
Nurse: It looks like there have been changes in the MS.
Me: I see. So, what exactly does that mean?
Nurse: Well.
Me: Uh...
Nurse: The thing is, you were supposed to take the copies of your previous scans Dr. Banks gave you to the imaging center so they could make a comparative evaluation.
Me: Um, no...I was not instructed to bring any copies of my previous scans nor did the imaging center ask for any. And Dr. Banks didn't give me the copies. They should still be in my chart.
Nurse: No, she said she gave them to you.
Me: No, we looked at them at my appointment last week. They're in my chart.
Nurse: Let me just....oh! Well look at that, they're right here. Huh.
Yes, wonderful. Call me back on Monday. And thank you for calling today to give me absolutely NO useful information, but just enough to cause me worry. "Changes in the MS". What the fuck does that mean? Did she seriously not expect any follow up questions to that vague statement?
I am seriously losing my patience with the stupidity and the incompetence of these health care "professionals". Not only does my doctor not have the decency to deliver my test results in person, but she gives the assignment to an individual who hasn't been provided with adequate information and who isn't qualified to answer any of my questions. Genius!


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